Have you triued to pay and got the error “Oops something went wrong. Please check your payment details and try again” on Ryanair? So did we, and we may have the reason you’re getting it too.
Encountering payment issues on Ryanair’s website can be frustrating, especially when you’re trying to finalize travel plans. This guide provides a series of troubleshooting steps to help you resolve the common ‘Oops, something went wrong’ error when making a payment.
Oops something went wrong. Please check your payment details and try again – the possible reason
We should say up front, it’s worth checking the below points too, especially points 1 and 2. However, when we encountered the issue, we contacted their team and they told us that their payment system was currently down and that if we contacted the Live Chat, they’d make the booking for us, with no charge.
Ryanair will always help you pay them, so utilise their support team. Whilst waiting for the Live Chat (we were 197 in the queue), we kept refreshing the payment page and it eventually let us pay for our flights.
1. Check Your Payment Details
- Description: Ensure that all your payment details are entered correctly. This includes your card number, expiration date, CVV, and billing address.
- Steps: Double-check each field for typos or inaccuracies.
2. Try a Different Payment Method
- Description: Sometimes, the issue might be specific to the payment method you’re using.
- Steps: Attempt to use a different card or consider alternative payment options like PayPal, if available.
3. Clear Browser Cache and Cookies
- Description: Browser-related issues can interfere with the payment process.
- Steps: Clear your browser’s cache and cookies. Instructions vary by browser, so check your browser’s help resources for guidance.
4. Use a Different Browser or Device
- Description: Compatibility issues might cause payment errors.
- Steps: Try accessing Ryanair’s website using a different browser or device.
5. Check for Website Maintenance
- Description: Occasionally, Ryanair’s website may undergo maintenance, affecting payment systems.
- Steps: Look for any announcements on Ryanair’s website or social media channels regarding maintenance or downtime.
6. Contact Your Bank
- Description: Sometimes, banks flag and block transactions they perceive as unusual.
- Steps: Call your bank to ensure they’re not preventing the transaction.
7. Disable VPN or Proxy Services
- Description: Using VPNs or proxies can sometimes trigger security protocols on payment platforms.
- Steps: Disable any VPN or proxy and try the payment again.
8. Update Your Web Browser
- Description: An outdated browser can cause compatibility issues.
- Steps: Ensure your browser is updated to the latest version.
9. Wait and Try Again Later
- Solution: If none of the above steps work, the issue might be with Ryanair’s payment system.
- Advice: Wait for some time and try again later. System downtimes are usually resolved quickly by the Ryanair team.
Conclusion: While encountering payment issues on Ryanair’s website can be a hurdle, these troubleshooting steps can help you identify and resolve the problem.
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